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Airbnb, Inc.

ABNB
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Business Summary

Airbnb operates a global marketplace connecting guests with stays, experiences, and services, collectively in over 220 countries and regions. The company was founded in 2007 and has since grown into a global community of over 5 million hosts who have welcomed over 2.5 billion guest arrivals in almost every country and region across the globe. The industry is highly competitive, with competition based on brand recognition, product quality, price, and innovation.

The company operates in a highly competitive environment, facing competition from online travel agencies such as Booking Holdings (including the brand Booking.com), Expedia Group (including the brands Expedia and VRBO), Trip.com Group, and other regional OTAs; internet search engines such as Google and those powered by AI; hotel chains such as Marriott, Hilton, Accor, and Wyndham; property management companies; online platforms offering experiences and activities such as Viator, GetYourGuide, and Klook; and providers in the highly fragmented guest services industry. Competitive advantages include the volume of bookings generated by guests, ease of use of the platform, service fees, host protections such as those included in AirCover for Hosts, brand, and community support.

Revenue consists of service fees, net of incentives and refunds, charged to customers. For stays, service fees are charged as a percentage of the value of the booking, excluding taxes, and vary based on factors specific to the booking such as booking value, duration, geography, and host type. For experiences and services, the company only earns a host fee. Substantially all revenue comes from stays booked on the platform. Revenue is recognized upon guest check-in, and service fees collected prior to check-in are recorded as unearned fees. The company operates a two-sided marketplace connecting hosts and guests, and its platform includes a system of trust with components such as host and guest reviews, account protection, risk scoring, secure payments, a nondiscrimination policy, watchlist and background checks in certain jurisdictions, insurance protections, booking restrictions, and a guest refund policy.

The company's offerings have expanded to include services and redesigned experiences, which launched in May 2025. For hosts, the platform provides tools to manage listings including scheduling, merchandising, integrated payments, community support, host protections, pricing tools, and feedback from reviews. The Co-Host Network connects potential and existing hosts with experienced co-hosts who can help manage listings. In 2025, host improvements included updates to cancellation policies, better pricing tools and price tips, and a refreshed messages tab. For guests, the website and mobile app provide discovery and booking of homes, experiences, and services. In 2025, the company launched a redesigned app experience featuring unified search and booking for all offerings, AI-powered personalization, and integrated social features. Guests benefit from flexible payment options including Pay Less Upfront and Reserve Now, Pay Later. The company offers protection for hosts through AirCover for Hosts, which includes property damage protection of up to $3 million per stay , liability coverage of up to $1 million per occurrence for third-party claims of personal injury or property damage, deep cleaning protection, and pet damage protection. AirCover for guests provides support for serious issues with a booking or during a stay, including host cancellations, inability to check-in, inaccurate listings, and a 24-hour safety support line.

The company's technology platform powers its two-sided global marketplace. In 2025, the company substantially completed a rebuild of its technology stack, enhancing scalability, reliability, and the pace of innovation. The platform supports secure global payments in approximately 20 local payment methods, delivers multilingual real-time community support, provides deep business intelligence insights, and incorporates AI and machine learning capabilities for fraud detection, personalized listing matching, and customized community support. The company operates a microservices architecture and is evolving foundational components including data management systems, service reliability, and cloud support. As of December 31, 2025, the company had approximately 8,200 employees and relied on a global network of approximately 13,000 third-party workers to support the majority of community support contacts. The company's Live and Work Anywhere policy allows the vast majority of employees to work remotely.

In 2025, the company launched a redesigned app experience featuring unified search and booking for all offerings, AI-powered personalization, and integrated social features. The company expanded the use of AI-powered customer service and support features, including AI capabilities for risk assessment and rapid fraud and scam detection. The company substantially completed a rebuild of its technology stack. In February 2024, the board of directors approved a share repurchase program to purchase up to $6.0 billion of Class A common stock. In August 2025, the board of directors approved a new share repurchase program with an authorization to purchase up to an additional $6.0 billion of Class A common stock. In 2025, the company repurchased 29.7 million shares of Class A common stock for $3.8 billion . As of December 31, 2025, the company completed the repurchases under the February 2024 share repurchase program and had $5.6 billion available to repurchase under the August 2025 program. The company issued $2.0 billion aggregate principal amount of 0% convertible senior notes due March 2026. On October 31, 2022, the company entered into a five-year unsecured revolving credit facility with $1.0 billion of initial commitments. As of December 31, 2025, there were no borrowings outstanding under the credit facility and total outstanding letters of credit of $20 million .

In 2025, revenue increased by 10% to $12.2 billion compared to the prior year, primarily due to an increase in the number of check-ins relating to Nights and Seats Booked and a modest increase in Average Daily Rate. Net income decreased by 5% to $2.5 billion compared to the prior year, primarily due to an increase in compensation expense and marketing spend, as well as lower interest income, partially offset by the increase in revenue of $1.1 billion. Cash provided by operating activities was $4.6 billion in 2025, compared to $4.5 billion in the prior year. Free Cash Flow was $4.6 billion in 2025, compared to $4.5 billion in the prior year. Adjusted EBITDA was $4.3 billion in 2025, compared to $4.0 billion in the prior year. Net income margin was 21% in 2025, compared to 24% in the prior year. Adjusted EBITDA Margin was 35% in 2025, compared to 36% in the prior year.

Business Outlook

The company's long-term growth strategy includes making its service better, bringing Airbnb to more parts of the world, and expanding what it offers. The company is leveraging a global markets strategy, which includes a more localized approach to product updates and marketing to raise awareness and consideration in less mature markets. The company is extending its platform beyond stays with new offerings such as Airbnb Services and redesigned experiences, which launched in May 2025, with plans to continue to expand beyond travel accommodations using a multi-year product roadmap. For the year ended December 31, 2025, 61% of revenue was generated from listings outside of the United States. The company expects to continue to make investments to expand its international operations.

The company is expanding its platform beyond stays with new offerings such as Airbnb Services and redesigned experiences, which launched in May 2025. The company has a multi-year product roadmap to help drive long-term growth beyond travel accommodations. The company continues to invest in the development of new offerings and initiatives, including innovations focused on improving the experience of hosts and guests. The company also continues to pursue its goal of operating as a net zero company for its global corporate operations by year end 2030, reducing greenhouse gas emissions across Scope 1, Scope 2, and select Scope 3 categories.The company continues to invest in its technology platform, having substantially completed a rebuild of its technology stack in 2025 to enhance scalability, reliability, and the pace of innovation. The company relies on a global network of approximately 13,000 third-party workers as of December 31, 2025 to support the majority of community support contacts. The company's Live and Work Anywhere policy allows the vast majority of employees to work remotely. The company has a commercial agreement with a data hosting services provider to spend or incur an aggregate of at least $1.7 billion for vendor services through 2031.

The company's board of directors has authorized share repurchase programs. In February 2024, the board approved a program to purchase up to $6.0 billion of Class A common stock. In August 2025, the board approved a new program with an authorization to purchase up to an additional $6.0 billion of Class A common stock. As of December 31, 2025, the company had $5.6 billion available to repurchase under the August 2025 program. The company intends to retain any future earnings and does not anticipate declaring or paying any cash dividends in the foreseeable future. The company has a commercial agreement with a data hosting services provider to spend or incur an aggregate of at least $1.7 billion for vendor services through 2031.

The company recognizes the potential impact of challenging macroeconomic and geopolitical conditions on its business, including inflation, interest rates, foreign currency fluctuations, tariffs and trade controls, and potential decreased consumer spending. To date, these conditions have not had a material impact on the business, but the impact in the future is uncertain. The company's financial performance is dependent on the strength of the travel and hospitality industries, which can be significantly impacted by events beyond its control such as extreme weather, natural disasters, pandemics, economic downturns, political unrest, wars, and changes in travel-related policies. A significant portion of bookings and revenue are denominated in foreign currencies, with approximately 54% and 56% of revenue in 2024 and 2025, respectively, in non-U.S. dollar currencies, exposing the company to foreign exchange risk.

The company faces risks related to the physical impacts of climate change, which may include more frequent or severe storms, extreme weather events, hurricanes, flooding, rising sea levels, droughts, wildfires, and natural disasters that could interrupt infrastructure, impact demand or supply for lodging, or otherwise adversely impact the business. Growing awareness of climate and other environmental or social pressures, including over-tourism, has prompted responses that may adversely impact the travel and hospitality industries and demand for the platform. The company is subject to an evolving array of laws, regulations, and rules worldwide that impact short-term and long-term rental, home sharing, and related business activities, with certain cities having passed onerous restrictions on short-term rentals, such as New York City which passed regulations in 2023 resulting in a de facto ban of short-term rental activities.

Risk Factors

The company may not be able to sustain its revenue growth rate, as future revenue growth depends on the growth of supply and demand for listings and the development and adoption of new offerings, and is affected by general economic conditions and trends in the global travel and hospitality industries. The company faces significant competition from online travel agencies such as Booking Holdings and Expedia Group, internet search engines like Google, hotel chains, and other platforms, many of which have greater brand recognition and larger marketing budgets. The company is subject to an evolving array of laws and regulations worldwide impacting short-term rentals, and certain cities have passed onerous restrictions, such as New York City which passed regulations in 2023 resulting in a de facto ban of short-term rental activities. The company has exposure to foreign currency risk, as approximately 56% of revenue in 2025 was in non-U.S. dollar currencies. The company is subject to a significant tax dispute with the IRS, which in May 2024 issued a Statutory Notice of Deficiency claiming the company owes $1.3 billion in tax, plus penalties and interest, related to the valuation of international intellectual property.

Management Priorities

Management's message emphasizes the company's commitment to making long-term decisions that benefit five key stakeholders: employees, shareholders, hosts, guests, and the communities served. The key strategic priorities for the period ahead include making the service better, bringing Airbnb to more parts of the world, and expanding what the company offers. Management highlights the introduction of hundreds of new features and upgrades to the platform, the global markets strategy with a more localized approach, and the extension of the platform beyond stays with new offerings such as Airbnb Services and redesigned experiences. The filing states that in 2025, revenue increased by 10% to $12.2 billion compared to the prior year, net income decreased by 5% to $2.5 billion , and Free Cash Flow was $4.6 billion .

View Source Annual Report on SEC.gov ↗

References

  1. [1] Item 1, Business — Our Platform
  2. [2] Item 1, Business — Our Platform
  3. [3] Item 1, Business — Our Human Capital
  4. [4] Item 1, Business — Our Human Capital
  5. [5] Item 5, Market for Registrant's Common Equity — Issuer Purchases of Equity Securities
  6. [6] Item 5, Market for Registrant's Common Equity — Issuer Purchases of Equity Securities
  7. [7] Item 7, MD&A — 2025 Financial Highlights
  8. [8] Item 7, MD&A — 2025 Financial Highlights
  9. [9] Item 7, MD&A — Liquidity and Capital Resources
  10. [10] Item 7, MD&A — Material Cash Requirements
  11. [11] Item 7, MD&A — Sources and Conditions of Liquidity
  12. [12] Item 7, MD&A — Sources and Conditions of Liquidity
  13. [13] Item 7, MD&A — 2025 Financial Highlights
  14. [14] Item 7, MD&A — 2025 Financial Highlights
  15. [15] Item 7, MD&A — 2025 Financial Highlights
  16. [16] Item 7, MD&A — 2025 Financial Highlights
  17. [17] Item 7, MD&A — 2025 Financial Highlights
  18. [18] Item 7, MD&A — 2025 Financial Highlights
  19. [19] Item 7, MD&A — Adjusted EBITDA Reconciliation
  20. [20] Item 7, MD&A — Adjusted EBITDA Reconciliation
  21. [21] Item 7, MD&A — Non-GAAP Financial Measures
  22. [22] Item 7, MD&A — Non-GAAP Financial Measures
  23. [23] Item 7, MD&A — Adjusted EBITDA Reconciliation
  24. [24] Item 7, MD&A — Adjusted EBITDA Reconciliation
  25. [25] Item 1A, Risk Factors — International Expansion
  26. [26] Item 1, Business — Our Human Capital
  27. [27] Item 7, MD&A — Material Cash Requirements
  28. [28] Item 5, Market for Registrant's Common Equity — Issuer Purchases of Equity Securities
  29. [29] Item 5, Market for Registrant's Common Equity — Issuer Purchases of Equity Securities
  30. [30] Item 7, MD&A — Liquidity and Capital Resources
  31. [31] Item 7, MD&A — Material Cash Requirements
  32. [32] Item 1A, Risk Factors — Foreign Currency Risk
  33. [33] Item 1A, Risk Factors — Foreign Currency Risk
  34. [34] Item 1A, Risk Factors — Foreign Currency Risk
  35. [35] Item 1A, Risk Factors — Tax Compliance
  36. [36] Item 7, MD&A — 2025 Financial Highlights
  37. [37] Item 7, MD&A — 2025 Financial Highlights
  38. [38] Item 7, MD&A — 2025 Financial Highlights
  39. [39] Item 8, Consolidated Statements of Operations
  40. [40] Item 8, Consolidated Statements of Operations
  41. [41] Item 8, Consolidated Statements of Operations
  42. [42] Item 8, Consolidated Statements of Operations
  43. [43] Item 8, Consolidated Statements of Operations
  44. [44] Item 8, Consolidated Statements of Operations
  45. [45] Item 8, Consolidated Statements of Operations
  46. [46] Item 8, Consolidated Statements of Operations
  47. [47] Item 7, MD&A — Non-GAAP Financial Measures
  48. [48] Item 7, MD&A — Non-GAAP Financial Measures
  49. [49] Item 7, MD&A — Adjusted EBITDA Reconciliation
  50. [50] Item 7, MD&A — Adjusted EBITDA Reconciliation
  51. [51] Item 7, MD&A — Free Cash Flow Reconciliation
  52. [52] Item 7, MD&A — Free Cash Flow Reconciliation
  53. [53] Item 7, MD&A — Sources and Conditions of Liquidity
  54. [54] Item 8, Consolidated Balance Sheets
  55. [55] Item 8, Consolidated Balance Sheets
  56. [56] Item 7, MD&A — Material Cash Requirements
  57. [57] Item 8, Consolidated Statements of Operations
  58. [58] Item 8, Consolidated Statements of Operations
  59. [59] Item 7, MD&A — Results of Operations
  60. [60] Item 7, MD&A — Results of Operations
  61. [61] Item 7, MD&A — Critical Accounting Estimates
  62. [62] Item 8, Consolidated Statements of Operations (footnote)
  63. [63] Item 8, Consolidated Statements of Operations (footnote)

Analysis on 9/27/2026