MARSH & MCLENNAN COMPANIES, INC.
MRSHBusiness Summary
Marsh & McLennan Companies, Inc. is a global professional services firm operating in the areas of risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries 1. The Company conducts business through two segments: Risk and Insurance Services, which includes Marsh Risk and Guy Carpenter, and Consulting, which includes Mercer and Marsh Management Consulting. The Risk and Insurance Services segment accounted for approximately 64% of the Company's total revenue in 2025 2, while the Consulting segment generated approximately 36% of total revenue in 2025 3.
The Company faces intense competition across all its businesses, from providers of similar services to competition from third parties in identifying acquisition targets. In insurance and reinsurance, the Company encounters strong competition from other global, regional, national, and local brokerage firms, from insurance and reinsurance companies that market directly without brokers, and from commercial and investment banks, consultants, and online platforms. The consulting business faces competition from global, regional, and local firms, including independent consulting, broking, and outsourcing firms affiliated with accounting, technology, and financial services, as well as new entrants utilizing generative AI.
Marsh generates revenue through commissions and fees for brokerage and consulting services in its Risk and Insurance Services segment, and through client fees, commissions, and fees based on assets or members in its Consulting segment. Marsh Risk and Guy Carpenter are compensated for brokerage and consulting services through commissions and fees, with commission rates and fees varying based on coverage provided, the insurer or reinsurer selected, and the capacity in which the broker acts. Marsh Risk also receives other compensation from insurance companies, including payments for consulting and analytics services, compensation for administrative and other services, payments for participation in sponsorship programs, and contingent commissions based on factors such as volume or profitability of placements, primarily driven by MMA and parts of Marsh Risk's international operations. Marsh Management Consulting is primarily compensated through client fees, while Mercer receives client fees and commissions and fees based on assets or members.
Marsh Risk is the world's leading insurance broker and risk advisor, offering risk management, insurance broking, insurance program management, risk consulting, analytical modeling, and alternative risk financing services to a wide range of businesses, government entities, professional service organizations, and individuals in 130 countries 4. It employs approximately 52,000 colleagues 5 and generated approximately 54% of the Company's total revenue in 2025 6. Marsh Risk includes services such as risk management, specialty support, corporate middle-market clients served through Marsh McLennan Agency (MMA), which has acquired more than 135 agencies since its first acquisition in 2009 7, and Commercial & Consumer services including Victor Insurance Managers and Affinity. Guy Carpenter, the Company's reinsurance intermediary and advisor, provides specialized reinsurance broking, strategic advisory and actuarial services, and analytics solutions, employing approximately 3,700 colleagues 8 and generating approximately 10% of the Company's total revenue in 2025 9.
Mercer is a leading provider of advice, solutions, and products that help organizations meet the health, wealth, and career needs of a changing workforce, employing approximately 21,900 colleagues 10 and generating approximately 23% of the Company's total revenue in 2025 11. Mercer operates in Health, Wealth, and Career areas, with its Wealth business managing approximately $692 billion in assets worldwide at December 31, 2025 12. Marsh Management Consulting offers management consulting and advisory services across various industries through three operating units—Oliver Wyman, Lippincott, and NERA Economic Consulting—employing over 7,200 colleagues 13 and generating approximately 13% of the Company's total revenue in 2025 14.
In 2025, the Company launched a three-year program called Thrive, which focuses on brand strategy, delivering greater value to clients, accelerating growth, and improving efficiency. As part of the Program, the Company created a new unit, Business Client Services (BCS), to accelerate innovation and centralize investments in operational excellence, data, AI, and other analytics. The Company completed 20 acquisitions in 2025 for a total purchase consideration of $857 million 15. In November 2025, the Board of Directors authorized the Company to repurchase up to $6 billion in shares of the Company's common stock 16, superseding any prior authorizations. The Company repurchased approximately 10.1 million shares of its common stock for $2.0 billion in 2025 17. In March 2025, the Company repaid $500 million of 3.500% senior notes at maturity 18. The Company also paid dividends on its common stock shares of $1.7 billion in 2025 19.
Consolidated revenue in 2025 was $27.0 billion 20, an increase of 10% compared to $24.5 billion in 2024 21. Consolidated operating income increased $406 million, or 7%, to $6.2 billion in 2025 22, compared to $5.8 billion in 2024 23. Net income attributable to the Company was $4.2 billion 24 in 2025, compared to $4.1 billion in 2024 25. Earnings per share on a diluted basis increased to $8.43 26 from $8.18 27 in 2024, or 3%. Risk and Insurance Services revenue in 2025 was $17.3 billion 28, an increase of 12% from $15.4 billion in 2024 29, with operating income of $4.6 billion 30 compared to $4.4 billion in the prior year 31. Consulting revenue in 2025 was $9.8 billion 32, an increase of 7% from $9.1 billion in 2024 33, with operating income of $1.9 billion 34 compared to $1.8 billion in the prior year 35.
Business Outlook
The Company expects to incur approximately $500 million of cost over the three years of the Thrive program 36, with costs primarily related to severance, technology, and outside services. Total annualized savings are expected to be approximately $400 million 37, with savings realized and charges incurred expected to be evenly distributed over the Program period. In 2025, costs incurred in connection with the Program were $150 million 38, primarily related to severance. The Company expects to recognize costs of approximately $250 million, primarily retention incentives over the next 2 years related to the McGriff acquisition 39.
The Company's growth strategy includes continued acquisitions, with a total of 102 acquisitions completed in the period from 2021 to 2025 40, including the acquisitions of McGriff Insurance Services, LLC and Gerolamo Holding S.à.r.l. (Cardano). The Company completed 20 acquisitions in 2025 for a total purchase consideration of $857 million 41. The Company's underlying revenue growth in 2025 was driven by higher new business and renewal revenue at Marsh Risk and Guy Carpenter, with Marsh Risk's underlying revenue growth of 4% 42 and Guy Carpenter's underlying revenue growth of 5% 43. In Consulting, underlying revenue growth was driven by growth in both Mercer and Marsh Management Consulting, with Mercer's underlying revenue growth of 4% 44 and Marsh Management Consulting's underlying revenue growth of 6% 45.
The Company's results of operations in 2025 included restructuring costs of $222 million related to severance, lease exit charges, and consulting and outside services 46, compared to $276 million in 2024 47. The Company expects savings from the Thrive program to be generated from process and automation efficiencies and optimization of its global operating model. The Company continues to refine its detailed plans for the Program, which may change the timing, expected costs, and related savings.
The Company's additions to fixed assets and capitalized software amounted to $291 million in 2025 48 and $316 million in 2024 49, related primarily to software development costs, the refurbishing and modernizing of office facilities, and technology equipment purchases. The Company has commitments for potential future investments of approximately $101 million in private equity funds that invest primarily in financial services companies at December 31, 2025 50.
In November 2025, the Board of Directors authorized the Company to repurchase up to $6 billion in shares of the Company's common stock 51, superseding any prior authorizations. At December 31, 2025, the Company remained authorized to repurchase up to approximately $5.7 billion in shares of its common stock 52. In January 2026, the Board of Directors declared a quarterly dividend of $0.900 per share on outstanding common stock 53, payable in February 2026. The Company paid dividends on its common stock shares of $1.7 billion ($3.43 per share) in 2025 54, as compared with $1.5 billion ($3.05 per share) in 2024 55.
The Company's results of operations and investments could be adversely affected by geopolitical or macroeconomic conditions, including from multiple major wars and global conflicts, social unrest, tariffs or changes in trade policies, slower GDP growth or recession, fluctuations in foreign exchange rates, lower interest rates, capital markets volatility, inflation, and changes in insurance premium rates. Approximately 51% of the Company's total revenue reported in 2025 was from business outside of the U.S. 56, exposing the Company to exchange rate fluctuations. The Company's defined benefit pension obligations totaled approximately $11.7 billion 57 and related plan assets of approximately $13.1 billion at December 31, 2025 58, with changes in financial markets potentially causing increased pension expense or additional cash payments.
The Company faces risks related to its ability to fully realize the benefits of its Thrive program and Business Client Services, as actual total costs, savings, and timing may differ from estimates due to changes in scope or assumptions. The Company also faces risks from potential regulatory, legal, or other developments concerning how intermediaries are compensated by insurers or clients, with other compensation from insurance companies representing approximately 7% of Marsh Risk's revenue in 2025 59. Additionally, the Company's Consulting segment faces risks from changes in economic conditions, the value of equity, debt, and other asset classes, and an accelerated trend away from actively managed investments to passively managed investments.
Risk Factors
The Company faces significant uninsured exposures arising from errors and omissions, breach of fiduciary duty, and other claims, which could subject the Company to significant liability for monetary damages, including punitive and treble damages. The Company's receivables for commissions and fees were approximately $7.0 billion at December 31, 2025 60, or approximately one-quarter of total annual revenues, and portions of these receivables are increasingly concentrated in certain businesses and geographies, creating collection risk. The Company's defined benefit pension obligations totaled approximately $11.7 billion 61 and related plan assets of approximately $13.1 billion at December 31, 2025 62, with changes in financial markets potentially causing significant fluctuation in earnings and cash flow. The Company's other compensation from insurance companies, separate from retail fees and commissions, represented approximately 7% of Marsh Risk's revenue in 2025 63, presenting potentially heightened regulatory, litigation, and reputational risks from alleged anti-competitive behavior or conflicts of interest. The Company's total consolidated debt outstanding of approximately $19.6 billion at December 31, 2025 64 could adversely affect financial flexibility by reducing cash flows and the ability to use cash from operations for other purposes.
Management Priorities
Management's message emphasizes the Company's position as a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries 65 with an annual revenue of $27.0 billion 66 and more than 95,000 colleagues 67. The strategic priorities emphasized for the period ahead include the Thrive program, which focuses on brand strategy, delivering greater value to clients, accelerating growth, and improving efficiency, as well as the formation of Business Client Services to accelerate innovation and centralize investments in operational excellence, data, AI, and other analytics. Management highlights that the Company's results of operations in 2025 included restructuring costs of $222 million 68 related to the Thrive program and that the Company expects to incur approximately $500 million of cost over the three years 69 with total annualized savings expected to be approximately $400 million 70.
View Source Annual Report on SEC.gov ↗
References
- [1] Item 1, Business — General
- [2] Item 1, Business — Risk and Insurance Services
- [3] Item 1, Business — Consulting
- [4] Item 1, Business — Marsh Risk
- [5] Item 1, Business — Marsh Risk
- [6] Item 1, Business — Marsh Risk
- [7] Item 1, Business — Marsh Risk
- [8] Item 1, Business — Guy Carpenter
- [9] Item 1, Business — Guy Carpenter
- [10] Item 1, Business — Mercer
- [11] Item 1, Business — Mercer
- [12] Item 1, Business — Mercer
- [13] Item 1, Business — Marsh Management Consulting
- [14] Item 1, Business — Marsh Management Consulting
- [15] Item 7, MD&A — Financial Highlights
- [16] Item 5, Market for Common Equity — Share Repurchases
- [17] Item 7, MD&A — Financial Highlights
- [18] Item 7, MD&A — Financial Highlights
- [19] Item 7, MD&A — Financial Highlights
- [20] Item 7, MD&A — Financial Highlights
- [21] Item 7, MD&A — Consolidated Results of Operations
- [22] Item 7, MD&A — Financial Highlights
- [23] Item 7, MD&A — Consolidated Results of Operations
- [24] Item 7, MD&A — Financial Highlights
- [25] Item 7, MD&A — Consolidated Results of Operations
- [26] Item 7, MD&A — Financial Highlights
- [27] Item 7, MD&A — Financial Highlights
- [28] Item 7, MD&A — Risk and Insurance Services
- [29] Item 7, MD&A — Risk and Insurance Services
- [30] Item 7, MD&A — Risk and Insurance Services
- [31] Item 7, MD&A — Risk and Insurance Services
- [32] Item 7, MD&A — Consulting
- [33] Item 7, MD&A — Consulting
- [34] Item 7, MD&A — Consulting
- [35] Item 7, MD&A — Consulting
- [36] Item 7, MD&A — Restructuring Activities
- [37] Item 7, MD&A — Restructuring Activities
- [38] Item 7, MD&A — Restructuring Activities
- [39] Item 7, MD&A — Risk and Insurance Services
- [40] Item 1A, Risk Factors — Acquisitions and Dispositions Risks
- [41] Item 7, MD&A — Financial Highlights
- [42] Item 7, MD&A — Consolidated Revenue and Expense
- [43] Item 7, MD&A — Consolidated Revenue and Expense
- [44] Item 7, MD&A — Consulting
- [45] Item 7, MD&A — Consulting
- [46] Item 7, MD&A — Financial Highlights
- [47] Item 7, MD&A — Restructuring Activities
- [48] Item 7, MD&A — Investing Cash Flows
- [49] Item 7, MD&A — Investing Cash Flows
- [50] Item 7, MD&A — Investing Cash Flows
- [51] Item 5, Market for Common Equity — Share Repurchases
- [52] Item 5, Market for Common Equity — Share Repurchases
- [53] Item 7, MD&A — Dividends
- [54] Item 7, MD&A — Dividends
- [55] Item 7, MD&A — Dividends
- [56] Item 1A, Risk Factors — Global Operations
- [57] Item 1A, Risk Factors — Financial Risks
- [58] Item 1A, Risk Factors — Financial Risks
- [59] Item 1A, Risk Factors — Risk and Insurance Services Segment
- [60] Item 1A, Risk Factors — Financial Risks
- [61] Item 1A, Risk Factors — Financial Risks
- [62] Item 1A, Risk Factors — Financial Risks
- [63] Item 1A, Risk Factors — Risk and Insurance Services Segment
- [64] Item 1A, Risk Factors — Financial Risks
- [65] Item 1, Business — General
- [66] Item 7, MD&A — General
- [67] Item 1, Business — Human Capital
- [68] Item 7, MD&A — Financial Highlights
- [69] Item 7, MD&A — Restructuring Activities
- [70] Item 7, MD&A — Restructuring Activities
- [71] Item 8, Consolidated Statements of Income
- [72] Item 8, Consolidated Statements of Income
- [73] Item 8, Consolidated Statements of Income
- [74] Item 8, Consolidated Statements of Income
- [75] Item 8, Consolidated Statements of Income
- [76] Item 8, Consolidated Statements of Income
- [77] Item 8, Consolidated Statements of Income
- [78] Item 8, Consolidated Statements of Income
- [79] Item 7, MD&A — Income and Other Taxes
- [80] Item 7, MD&A — Income and Other Taxes
- [81] Item 7, MD&A — Operating Cash Flows
- [82] Item 7, MD&A — Operating Cash Flows
- [83] Item 1A, Risk Factors — Financial Risks
- [84] Item 7, MD&A — Financial Highlights
- [85] Item 7, MD&A — Risk and Insurance Services
- [86] Item 7, MD&A — Risk and Insurance Services
- [87] Item 7, MD&A — Risk and Insurance Services
- [88] Item 7, MD&A — Risk and Insurance Services
- [89] Item 7, MD&A — Risk and Insurance Services
- [90] Item 7, MD&A — Consulting
- [91] Item 7, MD&A — Consulting
- [92] Item 7, MD&A — Consulting
Analysis on 6/10/2026