Fair Isaac Corporation (FICO) is a global analytics software leader operating in the analytics and decision management industry. The company serves thousands of businesses in more than 80 countries 1, including most leading banks and credit card issuers, insurers, retailers, telecommunications providers, automotive lenders, consumer reporting agencies, public agencies, and organizations in other industries. FICO also serves consumers through online services that enable people to access and understand their FICO Scores, the standard measure of consumer credit risk in the United States 2. The largest market segment is financial services, representing 92% of total revenue during fiscal 2025 3, and the largest geographic market is the Americas, representing 87% of total revenue during fiscal 2025 4.
FICO's competitive positioning is anchored by the FICO Score, which is the standard measure of consumer credit risk in the U.S. and is used in most U.S. credit decisions by nearly all major banks, credit card issuers, mortgage lenders, and auto loan originators 5. Primary competitors named in the filing include VantageScore (a joint venture of the three major U.S. consumer reporting agencies), consumer reporting agencies themselves (Experian, TransUnion, Equifax), and various software and analytics providers such as Nice Actimize, Pegasystems, SAS, IBM, and Adobe 6. The company believes it offers a unique mix of products, expertise, and capabilities, but notes that many competitors are larger and have more development, sales, and marketing resources 7. During fiscal 2025, 2024, and 2023, revenues generated from agreements with Experian, TransUnion, and Equifax collectively accounted for 51%, 45%, and 41% of total revenues, respectively 8.
FICO generates revenue through two operating segments: Scores and Software. The Scores segment includes business-to-business scoring solutions (primarily the FICO Score distributed through consumer reporting agencies on a usage-based royalty model) and business-to-consumer scoring solutions (sold directly through myFICO.com and other channels). The Software segment includes pre-configured analytic and decision management solutions (such as fraud detection, origination, customer management, and marketing), the FICO Platform modular software offering, and associated professional services. Software is sold as multi-year subscriptions with payments based on usage metrics, often subject to contracted minimum payments, and is available as software-as-a-service (SaaS) or on-premises 9. A significant and growing number of software solutions run natively on FICO Platform 10.
The Scores segment generated $1,168,575,000 11 in revenue during fiscal 2025, representing 59% of total revenues 12. This segment includes B2B scoring solutions such as the FICO Score (ranging 300-850), FICO Score 9, FICO Score 10 and 10 T, FICO Industry Scores (including Bankcard and Auto Industry versions of Score 10), the FICO Resilience Index, FICO Score XD (using alternative data), and the UltraFICO Score (using consumer-permissioned data) 13. B2B scores revenue was $948,595,000 14 in fiscal 2025, while B2C scores revenue was $219,980,000 15. Outside the U.S., FICO Scores have been made available in over 40 countries 16, with client-specific versions developed in over ten countries 17. The segment's operating income was $1,026,243,000 18 in fiscal 2025, representing 88% of segment revenues 19.
The Software segment generated $822,294,000 20 in revenue during fiscal 2025, representing 41% of total revenues 21. This segment includes on-premises and SaaS software revenue of $740,145,000 22 and professional services revenue of $82,149,000 23. Key software offerings include FICO Platform (a modular analytic and decisioning environment), FICO Fraud Solutions (leveraging the Falcon Intelligence Network with data from more than 10,000 institutions 24), FICO Originations Solution, FICO Customer Communication Service, FICO Strategy Director, FICO TRIAD Customer Manager, and analytic and decisioning tools such as FICO Decision Modeler, FICO Blaze Advisor, FICO Xpress Optimization, FICO Analytics Workbench, FICO Data Orchestrator, FICO DMP Streaming, FICO Business Outcome Simulator, and FICO Decision Optimizer 25. Annual Recurring Revenue (ARR) from FICO Platform based products was $263,600,000 as of September 30, 2025 26, representing 35% of total software ARR 27. Total software ARR was $747,300,000 as of September 30, 2025 28. The segment's operating income was $247,694,000 29 in fiscal 2025, representing 30% of segment revenues 30.
During fiscal 2025, FICO launched FICO Score 10 BNPL and FICO Score 10 T BNPL, the first credit scores from a leading credit scoring provider to incorporate Buy Now, Pay Later data 31. Internationally, the company launched a FICO Score in Kenya 32. In support of the B2C business, FICO launched the FICO Score Mortgage Simulator and introduced the Lenders Leading Financial Inclusion program 33. The company expanded FICO Platform reach with the launch of FICO Marketplace 34. During fiscal 2025, FICO repurchased 0.8 million shares at a total repurchase price of $1.4 billion 35. The company issued $1.5 billion of senior notes and used the net proceeds to repay all outstanding balances on its term loans, and amended its credit agreement to increase borrowing capacity under the unsecured revolving line of credit to $1.0 billion 36. Total debt balance was $3.1 billion as of September 30, 2025 37. During the fourth quarter of fiscal 2025, the company incurred restructuring charges of $10,922,000 in employee separation costs due to the elimination of 226 positions 38.
Total revenues were $1,990,869,000 39 during fiscal 2025, a 16% increase from fiscal 2024 40. Scores segment revenues were $1,168,575,000 41, a 27% increase from fiscal 2024 42. Operating income was $924,850,000 43 during fiscal 2025, a 26% increase from fiscal 2024 44. Net income was $651,946,000 45 during fiscal 2025, a 27% increase from fiscal 2024 46. Diluted EPS was $26.54 47 during fiscal 2025, a 30% increase from fiscal 2024 48. Cash flow from operating activities was $778,807,000 49 during fiscal 2025, compared with $632,964,000 50 during fiscal 2024. Cash and cash equivalents were $134,136,000 51 as of September 30, 2025, compared with $150,667,000 52 as of September 30, 2024.
A major growth vector is the continued advancement of FICO Platform, the modular analytic and decisioning environment. The company's goal is to move substantially all of FICO's current software products onto FICO Platform 53. ARR from FICO Platform based products was $263,600,000 as of September 30, 2025 54, representing 35% of total software ARR 55, and the company expects this strategy to result in revenue growth through follow-on 'land and expand' sales to existing FICO Platform customers and more sales to medium-sized businesses served through value-added resellers and systems integrators 56. The company is continuing to invest significant development resources to enable substantially all of its software to run on FICO Platform in the future 57.
Another growth vector is the expansion of scoring solutions, including new products and international markets. In fiscal 2025, FICO launched FICO Score 10 BNPL and FICO Score 10 T BNPL, the first credit scores to incorporate Buy Now, Pay Later data 58. Internationally, the company launched a FICO Score in Kenya 59. The adoption of FICO Score 10 and FICO Score 10 T gained increased traction for non-conforming mortgages and was approved for conforming mortgages by the Federal Housing Finance Agency 60. The company also introduced the Lenders Leading Financial Inclusion program aimed at expanding credit access for underserved communities 61. Outside the U.S., FICO Scores have been made available in over 40 countries 62 and client-specific versions have been developed in over ten countries 63.Cost of revenues as a percentage of revenues decreased to 18% during fiscal 2025 from 20% during fiscal 2024, primarily due to increased sales of higher-margin Scores products 64. Research and development expenses as a percentage of revenues decreased to 9% during fiscal 2025 from 10% during fiscal 2024 65. Selling, general and administrative expenses as a percentage of revenues decreased to 26% during fiscal 2025 from 27% during fiscal 2024 66.
The filing does not provide a specific operational outlook regarding supply chain, manufacturing capacity, or headcount strategy beyond noting that during the fourth quarter of fiscal 2025, the company eliminated 226 positions 67 and that cash payments for all employee separation costs from restructuring will be paid by the end of fiscal 2026 68. The company is investing significant resources to develop indirect channel relationships 69 and to develop new sales, distribution, and marketing relationships 70.
Capital allocation priorities include share repurchases and debt management. In June 2025, the Board approved a new stock repurchase program authorizing repurchases up to an aggregate cost of $1.0 billion 71. As of September 30, 2025, $343,600,296 remained under this program 72. During fiscal 2025, total share repurchases were $1.4 billion 73. The company issued $1.5 billion of senior notes in May 2025 74 and used the proceeds to repay all outstanding balances on its term loans 75. The company amended its credit agreement to increase borrowing capacity under the unsecured revolving line of credit to $1.0 billion 76. Capitalized internal-use software costs were $30,485,000 77 during fiscal 2025. The company has not declared or paid any cash dividends on its common stock since May 2017 and does not presently plan to pay cash dividends in the foreseeable future 78.
A structural headwind flagged by management is the reliance on the three major consumer reporting agencies (Experian, TransUnion, Equifax) for a significant portion of revenues and profits. During fiscal 2025, 2024, and 2023, revenues from these three customers collectively accounted for 51%, 45%, and 41% of total revenues, respectively 79. The loss of or a significant change in a relationship with one of these agencies could have a material adverse effect on revenues and results of operations 80. Additionally, the volume of Scores sales depends heavily on macroeconomic conditions, including the volume of transactions in the U.S. mortgage and credit card markets, which account for a significant portion of Scores segment revenues 81.
Regulatory and competitive constraints are also identified as headwinds. The continued use of the FICO Score by Fannie Mae and Freddie Mac is subject to ongoing validation and approval, and if other credit score models are approved or the FICO Score is not approved for continued use, it could have a material adverse effect on revenues, results of operations, and stock price 82. The FHFA Director announced in July 2025 a change permitting mortgage originators to choose the credit score they submit with mortgages delivered to Fannie Mae and Freddie Mac 83. Increased regulatory focus on U.S. residential mortgage closing costs may affect the ability to implement price changes for FICO Scores used in mortgage originations 84. The company also faces competition from VantageScore, a joint venture of the three major U.S. consumer reporting agencies, which is selling a competitive credit scoring product 85.
Management's message emphasizes the continued strength of the FICO Score as the standard measure of consumer credit risk in the U.S. and the advancement of the Software segment's platform-first strategy. Key themes include the adoption of FICO Score 10 and 10 T, which gained increased traction for non-conforming mortgages and was approved for conforming mortgages by the Federal Housing Finance Agency 92, and the launch of innovative products such as FICO Score 10 BNPL and FICO Score 10 T BNPL 93. Management highlights the expansion of FICO Platform reach, both by geography and customer type, with the launch of FICO Marketplace 94. Strategic priorities emphasized for the period ahead include continuing to invest significant development resources to enable substantially all software to run on FICO Platform 95, expanding into newer markets for products and services 96, and enhancing stockholder value through the stock repurchase program, with $1.4 billion in repurchases during fiscal 2025 97.
Total revenues were $1,990,869,000 98 in fiscal 2025, compared to $1,717,526,000 99 in fiscal 2024. Net income was $651,946,000 100 in fiscal 2025, compared to $512,811,000 101 in fiscal 2024. Diluted EPS was $26.54 102 in fiscal 2025, compared to $20.45 103 in fiscal 2024. Operating income was $924,850,000 104 in fiscal 2025, compared to $733,629,000 105 in fiscal 2024. Operating margin was 46% 106 of revenues in fiscal 2025, compared to 43% 107 in fiscal 2024. Cash flow from operating activities was $778,807,000 108 in fiscal 2025, compared to $632,964,000 109 in fiscal 2024. As of September 30, 2025, total debt was $3,055,691,000 110 and cash and cash equivalents were $134,136,000 111, resulting in a net debt position of $2,921,555,000. The effective income tax rate was 18.8% 112 in fiscal 2025, compared to 20.1% 113 in fiscal 2024. Restructuring charges of $10,922,000 114 were incurred during fiscal 2025 due to the elimination of 226 positions 115. For the Scores segment, operating income was $1,026,243,000 116 in fiscal 2025, representing 88% of segment revenues 117. For the Software segment, operating income was $247,694,000 118 in fiscal 2025, representing 30% of segment revenues 119.
A material risk is the reliance on the three major consumer reporting agencies (Experian, TransUnion, Equifax), which collectively accounted for 51% of total revenues in fiscal 2025 86; the loss or significant change in any of these relationships could materially adversely affect revenues and results of operations 87. Another critical risk is the dependence on the continued use of the FICO Score by Fannie Mae and Freddie Mac, which is subject to ongoing validation and approval; if other credit score models are approved or the FICO Score is not approved, it could have a material adverse effect on revenues, results of operations, and stock price 88. The company faces intense competition, including from VantageScore, a joint venture of the three major U.S. consumer reporting agencies that sells a competitive credit scoring product 89. Cybersecurity risks are significant, as the company routinely is the target of attempted cybersecurity threats, and a successful breach could result in unauthorized disclosure of consumer or customer information, significant litigation, regulatory fines, and reputational damage 90. Additionally, the company's Scores segment revenues depend heavily on macroeconomic conditions, particularly the volume of transactions in the U.S. mortgage and credit card markets, which are hard to forecast 91.
Analysis on 6/8/2026